ALL CLAIMS: Report your claim as soon as possible to Berkely. Provide the policy number, your travel dates, and details describing the nature of your loss. Upon receipt of this information, Berkely will promptly forward you the appropriate claim form to complete.
Online: www.travelclaim.com
Phone: 1-(877) 846-8834 or 1-(516) 342-2720
Mail: Berkely 300 Jericho Quadrangle, P.O. Box 9022, Jericho, NY 117533
Office Hours: 8:00 am - 10:00 pm ET, Monday - Friday; 9:00 am - 5:00 pm ET, Saturday
IMPORTANT: In order to facilitate prompt claims settlement upon your return, be sure to obtain as applicable: police reports or claims reports from the parties responsible for any loss, theft or damage.
Your Duties In The Event of Rental Car Damage-Related Loss:
- Take all reasonable, necessary steps to protect the vehicle and prevent further damage to it;
- Report the loss to the appropriate local authorities and the rental company as soon as possible;
- Obtain all information on any other party involved in an Accident, such as name, address, insurance information and drivers license number;
- Provide us all documentation such as rental agreement, police report and damage estimate.
Enrollment Procedure
Simply select the Car Rental Insurance option when booking your Covered Trip. You are enrolled upon receipt of payment for the applicable plan cost in addition to the amount due for your Covered Trip.
General Provisions
Our Right To Recover From Others
We have the right to recover any payments we have made from anyone who may be responsible for the loss. You and anyone else we insure must sign any papers and do whatever is necessary to transfer this right to us. You and anyone else we insure will do nothing after the loss to affect our right.
Claims Provisions
Payment of Claims Claims for benefits provided by the plan will be paid as soon as written proof is received. Benefits are paid directly to you, unless otherwise directed. Any accrued benefits unpaid at your death will be paid to your estate, or if no estate, to your beneficiary. If you have assigned your benefits, we will honor the assignment if a signed copy has been filed with us. We are not responsible for the validity of any assignment.
Travel Insurance is underwritten by Travel Insurance is underwritten by Stonebridge Casualty Insurance Company, a Transamerica company, Columbus, Ohio; NAIC # 10952 (all states except as otherwise noted) under Policy/Certificate Form series TAHC5000. In CA, HI, NE, NH, PA, TN and TX Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OH, OR, VT, WA and WY Policy Form #s TAHC5100IPS and TAHC5200IPS. Certain coverages are under series TAHC6000 and TAHC7000.
This is a brief Description of Coverage which outlines benefits and amounts of coverage that may be available to you. If you are a resident of one of the following states (IL, IN, KS, LA, OH, OR, VT, WA and WY), your Policy is provided on an individual form and may be obtained at www.affinitytravelcert.com. In addition, you can request a copy of your Individual Policy or Group Certificate for all other states based on your state of residence by calling 1-800-453-4090. Your Individual Policy or Group Certificate will govern the final interpretation of any provision or claim.
This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. Unless individually licensed as an insurance agent, your travel agent is not qualified or authorized to answer your technical questions about the benefits, exclusions or conditions of this plan or to evaluate the adequacy of any existing insurance coverage you may have. Questions should be directed to the plan administrator at the toll-free number provided.
Ten Day Right To Examine
If you are not satisfied for any reason, you may cancel your coverage within 10 days of your receipt of this document. Your premium will be refunded, provided there has been no incurred covered expense and you have not departed on your Covered Trip. When so returned, the coverage is void from the beginning. Request a refund in writing by providing your contact information as well as copy of your plan description to our authorized agent, Aon Affinity Berkely Travel, 300 Jericho Quadrangle, P.O. Box 9022, Jericho, NY 11753.
This plan was designed and is administered by Aon Affinity Berkely Travel.
Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc.; (AR 244489); in CA, MN & OK, AIS Affinity Insurance Agency, Inc. (CA 0795465); in CA, Aon Affinity Insurance Services, Inc., (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY and NH, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a Managing General Agent as that term is defined in section 626.015(14) of the Florida Insurance Code. As an MGA we are acting on behalf of our carrier partner.
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